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Your clients invest a great deal of time and money when planning their perfect African adventure. But it’s often the things that they don’t plan for that will have the biggest effect on their dream holiday.

Infinity Medical Concierge Traveller covers that all-important gap between travel insurance and what actually happens in the event of a medical emergency.

Offer your clients a bespoke medical concierge service that goes above and beyond standard packages and service

Infinity Medical Concierge provides exceptional, personalised, and holistic care for any medical event in South Africa. With a distinguished reputation in global medical circles, we ensure top-priority service with just a single phone call.

Offering Infinity Medical Concierge to your clients adds an extra layer of security and peace of mind, ensuring they receive world-class medical care whenever they need it.

How Infinity Medical Concierge supports your clients on their Health-Wealth journey

We protect and manage your clients’ most valuable asset – their health – through the best curated, personalised, highly skilled specialists.

Founded by two leading medical practitioners –Dr. David Adler, specialist physician, and Dr. Martin Lebos, specialist general surgeon – Infinity Medical Concierge guarantees access to South Africa’s leading peer-reviewed specialists across the entire medical spectrum.

Infinity Medical Concierge works alongside your clients’ existing medical aid or travel insurance to greatly improve the quality of care you receive.

Infinity Medical Concierge for Travellers to South Africa

South Africa's premier medical concierge for travellers - ensuring peace of mind throughout your clients' journeys.

Regular healthcare
Infinity Medical Concierge
Personalised emergency services 
Priority access to leading medical specialists in South Africa
24/7 concierge desk to assist with basic medical queries, advice and telemedicine support
Expert coordination and ongoing communication between healthcare professionals and families

How our system could work for your clients in the event of a medical emergency

A client collapses whilst touring the winelands or breaks their leg whilst descending from a safari vehicle.

The lodge or a family member contacts Infinity Medical Concierge on the 24-hour bespoke emergency number.

Working alongside the clients’ travel insurance, our team helps coordinate emergency services to come to their aid. We ensure paramedics are appraised of their medical history.

We coordinate their care so that they’re expertly cared for by seasoned specialists with proven track records.

We communicate with both the client and their family every step of the way.

We monitor their progress, coordinating follow-up appointments and access to medication and medical equipment as needed.

Why Offer Infinity Medical Concierge to Your clients?

  • Seamless, world-class healthcare solutions for travellers
  • Enhanced client experience with added security and peace of mind
  • Priority access to leading medical specialists in South Africa
  • 24/7 concierge desk to assist with medical queries, advice, and telemedicine support
  • Expert coordination and ongoing communication between healthcare professionals and families
  • Works alongside travel insurance, filling critical gaps in coverage
Providing Infinity Medical Concierge as an option for your clients ensures that they have access to exceptional medical care - without the delays, uncertainty or logistical stress of navigating the healthcare system in a foreign country.

By recommending Infinity Medical Concierge, you’ll set yourself apart from competitors by offering an exclusive service that goes above and beyond standard travel packages and service.

This not only enhances your reputation as a travel expert that goes above and beyond, but also provides additional value that clients won’t find elsewhere - giving them peace of mind and giving you a competitive edge.

PRICING STRUCTURE

Travellers to South Africa are covered at a cost of R180 per person, per day.
All medical and medevac costs will be for your own account and may be covered by your travel/health insurance
Children 12 and under are free
Discounts available for extended trips (7 days or longer)
All pricing is inclusive of VAT