Your clients invest a great deal of time and money when planning their perfect African adventure. But it’s often the things that they don’t plan for that will have the biggest effect on their dream holiday.
Infinity Medical Concierge Traveller covers that all-important gap between travel insurance and what actually happens in the event of a medical emergency.
Infinity Medical Concierge provides exceptional, personalised, and holistic care for any medical event in South Africa. With a distinguished reputation in global medical circles, we ensure top-priority service with just a single phone call.
Offering Infinity Medical Concierge to your clients adds an extra layer of security and peace of mind, ensuring they receive world-class medical care whenever they need it.
We protect and manage your clients’ most valuable asset – their health – through the best curated, personalised, highly skilled specialists.
Founded by two leading medical practitioners –Dr. David Adler, specialist physician, and Dr. Martin Lebos, specialist general surgeon – Infinity Medical Concierge guarantees access to South Africa’s leading peer-reviewed specialists across the entire medical spectrum.
Infinity Medical Concierge works alongside your clients’ existing medical aid or travel insurance to greatly improve the quality of care you receive.
South Africa's premier medical concierge for travellers - ensuring peace of mind throughout your clients' journeys.
A client collapses whilst touring the winelands or breaks their leg whilst descending from a safari vehicle.
The lodge or a family member contacts Infinity Medical Concierge on the 24-hour bespoke emergency number.
Working alongside the clients’ travel insurance, our team helps coordinate emergency services to come to their aid. We ensure paramedics are appraised of their medical history.
We coordinate their care so that they’re expertly cared for by seasoned specialists with proven track records.
We communicate with both the client and their family every step of the way.
We monitor their progress, coordinating follow-up appointments and access to medication and medical equipment as needed.